Troubleshooting · 4 min read
Email verification code or sign-in is not working
Troubleshoot one-time codes, email delivery, and Google sign-in.
On this page
Check the email and code
Confirm you entered the same email address used to request the code. Check inbox and spam folders, and use the most recent code.
Email verification codes contain six digits, expire after 10 minutes, and can be used only once. Return to Sign in and request a new code if necessary.
Try another sign-in method
If Google sign-in is available for your account, use Continue with Google. Otherwise retry the email code flow in a fresh tab.
Never share your verification code. If a sign-in problem persists, note whether you used Google or email and the exact error shown.